Return/exchanges + terms & Conditions
( Last updated February 22nd 2021 )
*subject to change*
ALL SALES ARE FINAL. We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped.
After an order is placed, please allow 1-7 days to ship. We are experiencing delays due to Covid-19 preventive measures, so please keep this in mind when shopping. Once your order is processed and shipped you will receive an email notification of your tracking information.
BRP S ships to all 50 states, offering a Standard service. Shipping charges:
FLAT RATE – $7.50
Shipping prices are calculated according to flat rates currently.
Because all items are custom made just for you, we cannot accept returns, refunds or exchanges.
However, We will refund or replace the item ASAP if there is a mistake on our part. In such case, please send us a proof. (A photo will work)
You will be eligible for refund or replacement if:
Apparel item size is wrong (you ordered size A, we send size B) and you have proof.
Apparel item color is wrong (you ordered color A, we send color B) and you have proof.
Design is wrong (you ordered design A, we send design B) and you have proof.
Item arrives defective or damaged and you have proof.
***Other then the reasons in the list above, we won’t be offering refunds or exchanges. Please keep this in mind when placing your order.
Blank merchandise orders may be cancelled before shipment is made. A 50% restock charge will apply on cancelled blank merchandise orders. Embroidered, decorated, or personalized items may only be cancelled prior to production. A 50% charge will apply on cancelled orders prior to their decoration.
By ordering off our website you agree to the following terms and understand that you are placing an order for goods and/or services. You agree to be legally bound and to abide by the following terms. If you do not agree to these terms, this transaction is null and void. Innovations Plus reserves the right, at anytime, to change, modify, alter, or update the terms and conditions, as deemed necessary. By accepting this document, you also agree to follow the terms and conditions set forth by those changes. Any changes or modifications are effective immediately upon notice thereof, as published and/or posted on our website. Thread, ink and garment colors may display differently from screen to screen.
COUNTRIES WE SHIP TO
USPS delivers to Canada, Mexico and over 190 countries. Check the list of countries here… https://pe.usps.com/text/imm/immctry.htm